Airport arrivals
Send the airport code, flight number, date, terminal and passenger count. DXB and DWC are different airports; make sure both parties mean the same location. Agree how to contact the representative after landing and where to meet after completing arrival formalities.
Hotels, villas and offices
Share the full property name, entrance and concierge contact where appropriate. Confirm whether handover is permitted at valet or another meeting area. For an office or villa, provide a map pin and gate or visitor-access instructions.
Leave time for original documents, the agreement and inspection. Timing depends on availability, traffic and access. Ask whether parking, waiting and access costs are included, and how a flight delay affects the rental start and delivery arrangement.
Agree collection early
Provide the return address and time before the rental begins. For a departure, allow time for inspection, fuel reconciliation and reaching the terminal. If your accommodation changes, ask for an amended collection location and any revised fee before the return window.
Your planning checklist
- Airport, flight and terminal
- Full address and map pin
- Delivery and waiting terms
- Return location and time
Frequently asked questions
Will the car wait outside arrivals?
The meeting point depends on airport access and the confirmed arrangement. Request precise written instructions.
What if my flight is delayed?
Notify the team promptly and ask how timing, availability and waiting charges are affected.