Frequently Asked Questions
Everything you need to know about renting luxury cars in Dubai without confusion.
Deposits & Payments
How does the 'Say No to Deposit' program work?
For qualified drivers, we eliminate standard cash deposits (which traditional companies hold for 21–30 days). We verify your identification and driving record digitally, allowing you to rent with a simple card imprint or approved CDW coverage.
What payment methods are accepted?
We accept Visa, MasterCard, American Express, direct bank transfers, cash in major currencies (AED, USD, EUR, GBP), and select cryptocurrency settlements.
Are there any hidden costs at vehicle handover?
None. All rates quoted on our website and on WhatsApp include 5% UAE VAT, comprehensive RTA insurance, and 250 KM daily mileage.
Documents & Eligibility
What documents are required for international tourists?
Tourists must present their Passport, valid UAE Visit Visa / Entry Stamp, and a valid Driving License from an approved country (GCC, USA, UK, Canada, Australia, EU) or an International Driving Permit (IDP).
What documents are required for UAE residents?
Residents require an Emirates ID and a valid UAE Driving License.
What is the minimum age to rent a luxury car?
21 years of age for sports cars and luxury sedans; 23 to 25 years of age for high-powered exotic supercars (such as Ferrari F8 Tributo, Lamborghini Huracan, and Rolls-Royce flagships).
Driving Rules, Fines & Tolls
How do Salik toll gates work in Dubai?
Dubai uses electronic Salik toll gates. Every time you pass underneath a Salik gate, AED 5 is logged automatically. You do not stop at any toll booths. Tolls are settled upon car return.
What happens if I get a traffic or speeding fine?
Dubai Police and RTA log fines electronically with photographic radar evidence. Fines are tracked live in the police portal and settled directly at the conclusion of your rental.
Can I drive the car to other Emirates like Abu Dhabi?
Yes! You can drive across all seven Emirates (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah). Vehicles cannot be driven outside the UAE international borders.
Delivery & Handover
Do you deliver cars directly to Dubai Airport (DXB)?
Yes. Our representative tracks your flight number in real time and meets you directly at Terminals 1, 2, or 3 arrivals with your vehicle inspected and ready.
How long does delivery take across Dubai?
Average delivery time is 20 to 30 minutes to Dubai Marina, Downtown Dubai, Palm Jumeirah, and Business Bay.
Have a Question Not Listed Here?
Our luxury fleet concierges are available 24/7 on WhatsApp to assist with bespoke requests.
Ask Concierge on WhatsAppPlan your rental with confidence
All rental guides →Documents & driver eligibility
Prepare the right documents before choosing a car, whether you are visiting Dubai or living in the UAE.
Costs & protectionRental costs & payment planning
Understand the full total rather than comparing the advertised daily rate alone.
Costs & protectionInsurance, damage & rental protection
Understand the excess, exclusions and incident process before accepting a luxury vehicle.
Costs & protectionDeposits & no-deposit options
Understand refundable deposits, card holds and conditional no-deposit bookings.
