Smoking, cabin care and cleaning conditions

Before you confirm

Ask whether the vehicle is non-smoking and how vaping, fragrances and food are treated under the agreement. An open roof does not change the cabin policy. Confirm the actual conditions rather than relying on what a previous rental company allowed.

Plan the practical details

For beach visits, remove sand from footwear and keep damp items in suitable bags. Avoid placing sunscreen-covered belongings directly on upholstery. If a spill occurs, contact the company for instructions rather than applying an unfamiliar chemical to premium trim.

Keep the arrangement clear

Clarify the difference between normal use, exceptional cleaning and damage. Ask how any cleaning charge is assessed and documented. A general cleaning fee should not be assumed to cover a burn, stain or broken interior fitting.

Close the rental carefully

Remove your belongings and rubbish before inspection, but do not arrange an outside detailing service without permission. Report accidental damage promptly and keep the representative’s advice with your booking record. Photograph the cabin at both handovers.

A practical booking example

After a beach outing, a wet towel and sunscreen-covered bag can mark trim even when no food was taken into the car. Store damp items in a suitable bag and check the cabin before the next journey. If something spills, photograph the affected area and ask for instructions. An outside cleaner may use materials the owner does not approve, so seek permission before authorising treatment.

Questions to ask the rental team

Use these questions to clarify the selected vehicle’s terms before relying on a general website description. Keep the answers with your booking confirmation.

• Are smoking, vaping and food addressed separately?
• What distinguishes normal cleaning from exceptional cleaning?
• Which response to a spill is approved?
• How is an additional cleaning charge documented?